About me

Feil Fernandez

Hello and welcome, I’m Feil Fernandez, my nickname and username on internet is feilfer.

I’m from Guatemala and I am very passionate about continuous improvement in every area of my life, that’s why I am always looking to measure, standardize and improve.  I consider myself a constant learner and read a lot of books about history, strategic development, newsletter and listen to podcast, but mainly I like to talk with people to learn new things through active observation. 

I like to take care of my personal wealth as a whole (health, training, knowledge, finance, family and friends) and try to maintain a continuous practice of habits to reinforce every of these areas, like physical training, sharing time with important ones and have reflexion spaces to keep a conscious state about what I do well (to keep doing it) and what I doing bad (to improve it).

My personal motivation is to create impact in people and society, through any project or activity where I am involved in.  That’s why I like to evaluate functionality of things and processes to identify improvement opportunities where I can add value.  I discover internet by my own in a local place where rent computers to use and from that moment I found possibilities to create, learn and access to different opportunities that help me on my personal growth.  Now I want to continue expanding that kind of possibilities and creating opportunities to more people, sharing learnings, ideas, experiments and creating projects that I’ll be sharing through this blog.

This site is gonna be mainly to share professional experiences with the ideas execution about continuous improvement and different resources and templates that I already test and could be useful for someone else.

Professional experience

I like to consider myself an operations strategist, because during all my professional career I’ve been involved in different kind of projects, startups and companies in tech industry, generally from the operations and financial management side of it, where I always looked for a way to measure business and people performance to approach strategically the way of improvement and maintain high quality results for every different case.

I have more than 10 years of experience working in business operations, processes definition, performance and project management, and product operations for tech companies and projects like XYZ Network (managing customers’s projects like starmedia.com, latinmail.com, noticias.com, and others), Clasificados.com, Mundo.com, Guatemala.com, Honduras.com and at Yalo.

If you want to know a little bit more about my professional background, here is my Linkedin profile.

Areas of expertise

I like to read a lot and experiment with the new things I learn.  I consider my main areas of expertise, the ones what I already read, learn new perspectives and implemented the knowledge and new ideas in different use cases.  That’s why I can mention the ones described here:

Standardization and Operations Scalability

  • Operational processes definition.
  • SOP development.
  • Performance measurement systems.

Performance and Project Management

  • KPI’s definition by area and roles.
  • Performance evaluation and team health.
  • Workload management and stakeholder communication.

Financial Operations

  • Financial states (P&L, Balance sheet, Cash flow and others)
  • Financial forecasts based on capacity.
  • Financial indicators definition and management.

Continuous Improvement

  • Goals tracking indicators.
  • Iterations & results management.
  • Improvement opportunities management system.

Product Operations

  • Product development cycle and standardization.
  • Product development tracking frameworks.
  • Feedback systems and product quality measurement.

Business and People Operations

  • Goal setting and operations strategy.
  • Revenue streams definition and management.
  • Organizational structure and people development.

Companies where I worked at

XYZ Network
XYZ Network
Clasificados.com
Clasificados.com
Guatemala.com
Guatemala.com
Honduras.com
Honduras.com
Yalo
Yalo
Core Code io
Core Code io
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